Tell us where we went wrong
If a visit didn’t go the way it should have, we want to hear about it properly. This isn’t a suggestion box that disappears into a queue, it goes straight to the founders of Elite Health and Performance, and we read every single one ourselves.
Who's on the other end
Every complaint lands directly with the founders of Elite Health and Performance, not a call centre or a support queue.
How fast we get back to you
We aim to reply within 3 business days, usually sooner.
If we don't get it right
You can take it further with the Office of the Health Ombudsman, details are below.
Submit your complaint
Give us as much detail as you can. The more we know, the faster we can actually get to the bottom of it.
Still not sitting right?
You can contact the Office of the Health Ombudsman, Queensland's independent body for health service complaints, on 133 646 or at oho.qld.gov.au.